Your boss comes to you in the middle of a project and asks you why you’re doing something a certain way. Without much thought, you reply “because that’s the way we’ve always done it in the past.” A response that makes most managers cringe.
Even if what you’ve done in the past is the best way to approach the task, your manager is generally interested in hearing the rationale behind what you’re doing and why you’re doing it—in other words, your level of intellectual curiosity. And that becomes even more of an expectation as you progress throughout your career. Managers want to see that you have perspective and that, even if you’re caught off guard by a question, that you can think through what you’re doing and why you’re doing it.
- What am I trying to accomplish? One of the best questions to ask yourself if you’re focused on continuous improvement. Instead of falling into the trap of just changing something for the sake of changing it, take time to clearly outline and articulate the purpose of the program, project, or change you’re working on.
- What does success look like? For some, just completing the task at hand counts as success but that’s usually not enough. Your boss is going to want to know you’ve put some thought into what you’re going to measure and how you’re going to collect feedback.
- Are there areas that can be improved? Because you know what you’re trying to accomplish and you’ve identified what success looks like, you’ll be able to give perspective on areas of improvement.
“Because I said so” only gets parents so far when trying to manage their kids. As an employee, “because that’s the way we did it last year” is only going to get you so far with your employer. Be intellectually curious—show your value by asking insightful questions and by backing up your thoughts and ideas with data and historical perspective when possible.

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